1 reviews | Active since Jun 2015
Bad service
<p>Liberty medical scheme didn't pay for the blood tests I did when I was pregnant which was last year already, and now those people took me to the lawyers because Liberty refused to pay as promised. I've always had problems after problems with them, please fix this as promised.</p>
Good day Lebogang
My email to you refers. We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
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Good day Lebogang
My email to you refers. We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Hi Jolene
I just received a letter from the lawyers asking me for payment by tomorrow or else they're taking me to court? I am sorry was this not sorted out? So now my credit record will be affected because of your medical scheme? This is the worst service ever, I have never!!
Hi Jolene
I just received a letter from the lawyers asking me for payment by tomorrow or else they're taking me to court? I am sorry was this not sorted out? So now my credit record will be affected because of your medical scheme? This is the worst service ever, I have never!!
Good day Lebogang
I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Good day Lebogang
I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***