1 reviews | Active since Feb 2010
Bad attitude
Its so disgusting to note even though I called, after complaining 3 times the insurer repeatedly ignores my request. Liberty if you as an insurer seek to win most pathetic service award, this is an accolade you will win by merit. I even complained telephonically and was absolutely worn down with super incompetence. Never mind the worst insurer in the industry, you could also be unchallenged in obtaining an award as the worlds service provider. Many complaints lodged after mine were already resolved. You have redefined pathetic service, and should be used a bench mark to show potential future customers as reasons not to insure. Liberty serves as a wonderful adverti*****t to any organization who could come up with a service against long term insurance. Congratulations on setting a new standard for poor service.
I would like to sincerely apologize for the frustration that you are experiencing. I can confirm that the policy is active and premiums are being received.
A confirmation letter will send to you shortly.
Kind Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
I would like to sincerely apologize for the frustration that you are experiencing. I can confirm that the policy is active and premiums are being received.
A confirmation letter will send to you shortly.
Kind Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
