Await feedback

<p>I have a surplus amount available to myself , I did delay the process and only submitted my documents on hte 19/09/2016 . I thought I would wait a few weeks and then follow up . So I followed up and they requested some outstandgin document - which I sent . Then the request was for new forms to be signed as my original ones from September were not acceptable as older than 3 months . I was not happy about this and requested for some-one to call me - Silence . I then followed up and they requested the new forms - which I decided to send on the 14/12/2016 . I requested to know what the service level agreement is going to be - again Silence . I am concerned that another 3 months will pass with no communcation and then I will have to resubmit again .</p>