Avoid money steeling Liberty

<p>I have left SA to come to the Uk and before leaving I contacted Liberty Life to find out what I require and was told that I could only make claim to a policy when in the UK and only needed to provide residence in the UK. Now when I have emigrated and try and claim then Liberty have all these hidden requirements that were not told to me at the time of enquiry in SA. I must get specific documents from SARS. I suppose Liberty think people can just fly to SARS to get these. Then dealing with the people is another joke because they are so *********** it isn't even funny. They cannot even forward my request to a manager but I suppose in organisations like this all they do is try to hold onto your money for as long as possible. Strange thing is that they weren't shy to debit my account every month and didn't need this documentation when taking my money but when needing to give it back they do everything they can to not pay your money out. Flipping thievery</p> <p> </p> <p>Absolutely shocking service. I was a client for many years at Liberty and now I ask for a financial adviser they cannot even give me that. Another lie by Liberty stating they will appoint an advisor to assist you. Start getting used to his **** people</p> <p> </p> <p>I will be telling everyone I know in SA about this experience and advise them to go elsewhere immediately and for them to tell their friends as well so that people I know don't have their money ****** from them as I am having done to me</p> <p> </p> <p>Again I will most likely receive their gerenated bull**** emails as an answer because they are that stupid </p> <p> </p> <p>****ed off client</p> <p> </p> <p> </p>