KP
Kabelo P
1 reviews | Active since Sept 2019
16 Sept 2019, 12:55
Assist us with resolving this matter. Looks life Liberty is trying to **** us from getting our parents life insurance
Liberty contacted our lawyer, then said we had a claim regarding our mother, then we sent all the supporting documents. When we went back to them, that said there is no policy or anything with our deceased parent. We have a policy number, reference number and life assured persons. So please help us with resolving this matter. Email: ***
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Replies (2)
Liberty Group South Africa's replyOfficial
19 Sept 2019, 11:06Dear Mr Phiri
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please contact me in the interim should the need arise.
Regards
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please contact me in the interim should the need arise.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
Liberty Group South Africa's reply19 Sept 2019, 11:06
Official
Dear Mr Phiri
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please contact me in the interim should the need arise.
Regards
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please contact me in the interim should the need arise.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
KP
Kabelo P's updateReviewer Update
20 Sept 2019, 11:12We not only frustrated we losing our home
KP
Kabelo P's update20 Sept 2019, 11:12
Reviewer Update
We not only frustrated we losing our home