As am disappointing with liberty, i had a policy with them for more 5 years and they are failing to pay the claim that i did for 7 months ago, what makes the matters worse they still deducting premium for the decease. NO communication or explaination of

As am disappointing with liberty, i had a policy with them for more 5 years and they are failing to pay the claim that i did for 7 months ago, what makes the matters worse they still deducting premium for the decease. NO communication or explaination of what is going on... Very very poor service