CH
Christo H
1 reviews | Active since Jan 2010
21 Oct 2015, 11:16
Are you really not interested in doing business ?
I inquired, via an e-mail to your queries department in May, I have 3 policies that are currently paid up, my question was can I re-instate these savings and annuity policies, and do I have flexibility to add additional cash into them to add to the values, or is it set amounts ?<br> <br> If you can not answer these questions - electronically via E-mail - as I am out of the country, then I will have no other option but to cancel these policies and move to a company that actually wants to do business ?<br> My contract no is listed in the policy number.
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Replies (1)Liberty Group South Africa's replyOfficial
21 Oct 2015, 11:53Hello Hellbat,
We apologise for the frustration you are experiencing.
I have sent you an email requesting additional information please. Once we receive the requested information, we will be able to investigate your complaint and provide comprehensive feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I have sent you an email requesting additional information please. Once we receive the requested information, we will be able to investigate your complaint and provide comprehensive feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply21 Oct 2015, 11:53
Official
Hello Hellbat,
We apologise for the frustration you are experiencing.
I have sent you an email requesting additional information please. Once we receive the requested information, we will be able to investigate your complaint and provide comprehensive feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I have sent you an email requesting additional information please. Once we receive the requested information, we will be able to investigate your complaint and provide comprehensive feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
