NA
Nico A
1 reviews | Active since Feb 2015
03 Nov 2015, 10:36
Amount off time on HOLD
The amount of time you have to hold is unexceptable.I have been on hold over 15 minutes.
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Replies (1)
Liberty Group South Africa's replyOfficial
03 Nov 2015, 10:55Hello 21675J,
Our telephonic conversation refers. We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Our telephonic conversation refers. We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply03 Nov 2015, 10:55
Official
Hello 21675J,
Our telephonic conversation refers. We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Our telephonic conversation refers. We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***