Amend CORRECTLY or cancel!

I took on two products with Liberty a couple of months ago and last week I decided to check if all was in order via my online profile portal.To my disappointment my son's details were captured terribly wrong.I supp**** Liberty with correct information upon submission.When I contacted Liberty about this,I was asked to fill in forms to change my beneficiary details.I cannot begin to describe how much this is an inconvenience and most of all no apology or even feedback as to how these details got incorrectly captured.This is pure clumsiness and to me it indicates low work ethic.I moved from Old Mutual because of poor service and I will move again if this is what I must be accustomed to ,so early in the interaction with Liberty.