**** - Account issues

Since January 2023 I'm being sent from pillar to post trying to resolve the issues on my account. Liberty is wrongfully claiming that I've missed a premium which I've been battling to resolve for the last 5 months even after sending them my bank statement. My policy has now been cancelled due to your incompetence! I want this resolved immediately, you are a ****! Every week I'm on a lengthy call with the consultants which claim to be escalating the issue to be resolved, this is pathetic!