GT
Gail T
1 reviews | Active since Jun 2017
05 Oct 2019, 13:44
Absolutely disgusting service
All I can say this company is a disgrace. I have been requesting my terms and conditions for my policy from the 30/8/2019. Firstly my request was ignored and after my second email to them they rep**** that they were sending me my terms and conditions on a separate email for security reasons. I did not receive a second email. Since I have written twice to them explaining how unhappy I am and these have been ignored. I give up with this company!!! I am in the UK so cannot go into see them.
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Replies (1)
Liberty Group South Africa's replyOfficial
22 Oct 2019, 18:47Dear Gail Turnley
We apologise for the frustration that you have experienced.
Kindly forward me your policy or ID number to *** so we can assist you accordingly.
Contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have experienced.
Kindly forward me your policy or ID number to *** so we can assist you accordingly.
Contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply22 Oct 2019, 18:47
Official
Dear Gail Turnley
We apologise for the frustration that you have experienced.
Kindly forward me your policy or ID number to *** so we can assist you accordingly.
Contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have experienced.
Kindly forward me your policy or ID number to *** so we can assist you accordingly.
Contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***