Absolutely disgusted, Gutted & disappointed with Liberty Financial Services

I had a retirement policy with liberty, it had matured from 1989 to June 2020 to the amount of +~R52,000. I was advised I could draw the funds after the age of 55 which I duly requested after my 55th birthday on 9 June 2020. I completed the requested forms and forwarded to liberty on Tuesday 23 June 2020. I received absolutely no response, feedback or update from liberty at all until I had to request it myself on Monday 29 June 2020 to find out what is going on or any progress with my request. I was advised via email that Liberty received a tax directive with a garnishee order from sars to deduct the full amount of R52,000 from my proceeds and retirement funds. I requested the proof of this garnishee order from Liberty on Monday 29 June 2020 as well as the proof of payment they have made to sars & upto date today I have not received either. I requested via email to Liberty to please explain why they paid and exhausted all my funds to sars that I had invested with them from 1989 for 31 years when Sars did not contact me directly for the funds that is supposedly owed to them which I could and would have gladly have paid to them directly or even negotiated over a significant and reasonable amount of time to pay it off. However without my knowledge or confirmation or even feedback from Liberty they paid out and exhausted all my funds and have since upto today still not provided any proof of payment or feedback of the funds they have supposedly paid out to sars on my behalf leaving me without a cent. Can someone or anyone please respond And provide me with proper feedback regarding my retirement funds as I feel absolutely gutted, disgusted and disappointed with Liberty for atleast not even having the decency to update me on progress of my request (I had to follow up and find out what is going on with my own request after 6 days) and also on paying out and exhausting all of my funds without my knowledge or permission and even not even providing the proof of payment of the funds when I have requested all of these via email however they have failed to respond to Me with either as yet.