Urgent: Outstanding Medical Aid Savings – No Response for Over a Month

I have been consistently following up for over a month regarding my medical aid savings portion and the next steps following my resignation, yet I have received no communication to date.

Re: *** -MailRef#***

*** -MailRef#***#

*** -MailRef#***#-

This level of delay and lack of response is unacceptable and reflects poorly on your service standards. I require an urgent update and clear guidance on the way forward so I can proceed without further inconvenience