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Tshego-entle Mbatsane
1 reviews | Active since Dec 2018
26 Dec 2021, 15:30
WORST
I bought a LG VELVET device with advice from Lg and Vodacom that the phone is water resistant and can take pictures inside the pool and will perfectly be fine as long is in not five feet deep for more then 30min... We were hardly 5 min in the swimming pool with it, how ever my phone just went of and can't get it to on or work for that matter......I now ask for assistance from them but no any of this are willing to assist me with my problem
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Replies (2)TM
Tshego-entle Mbatsane's updateReviewer Update
28 Dec 2021, 11:10Till today my issues is still not resolved and no one is assisting me
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Tshego-entle Mbatsane's update28 Dec 2021, 11:10
Reviewer Update
Till today my issues is still not resolved and no one is assisting me
LG Electronics's replyOfficial
03 Feb 2022, 10:14Good day Tshego
Thank you for the message sent we apologize for the delay caused we had a problem with our Hello Peter platform.
Your phone will be covered under warranty LG management has authorized for it to be done under warranty.
Thank you for the message sent we apologize for the delay caused we had a problem with our Hello Peter platform.
Your phone will be covered under warranty LG management has authorized for it to be done under warranty.
LG Electronics's reply03 Feb 2022, 10:14
Official
Good day Tshego
Thank you for the message sent we apologize for the delay caused we had a problem with our Hello Peter platform.
Your phone will be covered under warranty LG management has authorized for it to be done under warranty.
Thank you for the message sent we apologize for the delay caused we had a problem with our Hello Peter platform.
Your phone will be covered under warranty LG management has authorized for it to be done under warranty.