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tebogo R
1 reviews | Active since Mar 2012
27 Aug 2024, 09:28
Will never buy LG products ever again.
Your customer service is horrible I bought a 30k fridge when I have a problem with your product, your clueless customer call centre tell you how to fix the fridge. I regret ever buying your product.
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Replies (2)
LG Electronics's replyOfficial
03 Sept 2024, 08:30Good day, I'm Olivia from LG Customer Care, We sincerely apologize for any inconvenience caused. Your complaint is of utmost importance to us, and I'm personally committed to ensuring it receives the attention it deserves. Your contact is important to us, and we're committed to ensuring your satisfaction. To ensure we address your needs effectively, may I kindly request that you share , the name of your LG product, its model number, and a detailed explanation of the issue you're facing via direct message? This information is invaluable in helping us identify the problem and work towards a swift resolution. Your cooperation is greatly appreciated.
LG Electronics's reply03 Sept 2024, 08:30
Official
Good day, I'm Olivia from LG Customer Care, We sincerely apologize for any inconvenience caused. Your complaint is of utmost importance to us, and I'm personally committed to ensuring it receives the attention it deserves. Your contact is important to us, and we're committed to ensuring your satisfaction. To ensure we address your needs effectively, may I kindly request that you share , the name of your LG product, its model number, and a detailed explanation of the issue you're facing via direct message? This information is invaluable in helping us identify the problem and work towards a swift resolution. Your cooperation is greatly appreciated.
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tebogo R's updateReviewer Update
03 Sept 2024, 09:29Everytime I get the same email responds, am tired of sending the model number. You are ****mers taking money from customers when we call your call centre your agents the ladies are rude. I always thought customer service is important. It means your CEO was lying about customer service ****** ****mers .
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tebogo R's update03 Sept 2024, 09:29
Reviewer Update
Everytime I get the same email responds, am tired of sending the model number. You are ****mers taking money from customers when we call your call centre your agents the ladies are rude. I always thought customer service is important. It means your CEO was lying about customer service ****** ****mers .