WASHING machine

So in May I bought a washing machine from Game Mokopane. I called them to tell them it broke on the 13th of November and they told me the will contact LG to send someone to repair it.

So going for two weeks no one was at my house . \ I contact the repair centres that is handling Limpopo by myself as I don't want to keep waiting for Game.

Both repair centres told me that aim to far the can not come to fix this problem.

So Rueben at The LG call centre told me that LG has a policy that in a case like this the would refund me if the can not help me...

So I later to to a lady at LG she arrange with the repair centre in Mokopane that a courier will pick up my washing machine and take it for repairs and then deliver it back to me ; well done for her but she never ask me if this will be okey? I mean Game told me it will be fix at my house know the want to send someone to pick it up after I asked them if I can bring it in and the said no?

This was my first LG product and I wish I never had bought LG as the after service is up to no good..

They are taking out of different mouth I iam sick and tired of LG AND GAME !!

Money well wasted!!!