lP
laura P
1 reviews | Active since Apr 2020
20 Apr 2020, 06:57
Very unhappy
I've got an LG 65 smart tv my motherbourd has gone 3 time and I've had to pay R4000 every time they replace the part my motherboard blow the 2nd of December 2019 was charged R4000 then again on the 3 rd January 2020 we are now in april and no come back from LG to fix my tv .the LG WhatsApp u speak to the ppl until u blue in the face and you get no wear .
Helpful (0)
Replies (2)0
Replies (2)
LG Electronics's replyOfficial
20 Apr 2020, 11:24Good day,
According to the the WhatsApp transcript, your query has been escalated to management.
I will log a formal complaint on the system and escalate it to management once again and get them to make contact with you as soon as possible.
My apologies for the lack of communication and poor service you have been experiencing.
I will revert to you with a formal complain reference number shortly
Warmest Regards
LG Customer Care
According to the the WhatsApp transcript, your query has been escalated to management.
I will log a formal complaint on the system and escalate it to management once again and get them to make contact with you as soon as possible.
My apologies for the lack of communication and poor service you have been experiencing.
I will revert to you with a formal complain reference number shortly
Warmest Regards
LG Customer Care
LG Electronics's reply20 Apr 2020, 11:24
Official
Good day,
According to the the WhatsApp transcript, your query has been escalated to management.
I will log a formal complaint on the system and escalate it to management once again and get them to make contact with you as soon as possible.
My apologies for the lack of communication and poor service you have been experiencing.
I will revert to you with a formal complain reference number shortly
Warmest Regards
LG Customer Care
According to the the WhatsApp transcript, your query has been escalated to management.
I will log a formal complaint on the system and escalate it to management once again and get them to make contact with you as soon as possible.
My apologies for the lack of communication and poor service you have been experiencing.
I will revert to you with a formal complain reference number shortly
Warmest Regards
LG Customer Care
LG Electronics's replyOfficial
20 Apr 2020, 11:34Thank you for your patience,
Your complaints reference number is as follows: VCU***
Management will contact you as soon as possible in order to resolve your query.
Warmest Regards
LG Customer Care
Your complaints reference number is as follows: VCU***
Management will contact you as soon as possible in order to resolve your query.
Warmest Regards
LG Customer Care
LG Electronics's reply20 Apr 2020, 11:34
Official
Thank you for your patience,
Your complaints reference number is as follows: VCU***
Management will contact you as soon as possible in order to resolve your query.
Warmest Regards
LG Customer Care
Your complaints reference number is as follows: VCU***
Management will contact you as soon as possible in order to resolve your query.
Warmest Regards
LG Customer Care