NW
Natasha W

1 reviews | Active since Mar 2022

16 Oct 2026, 15:01

Very poor customer service

Requested LG to come out and fix my LG frontloader washing machine which LG charged me R1500.00 only for it to break after again after a few months, then get told they only have a 3 month warranty so sorry nothing they can do and if I need it fixed I would have to pay again, pathetic customer service and no accountability at all. After laying a complaint had to wait over a month just for someone to get back to me so overall pathetic customer service

0
Replies (1)
LG Electronics
LG Electronics's reply21 Oct 2026, 16:19
Official

Good day Natasha

Hello and a warm welcome to LG Customer Care.

Apologies for the inconvenience caused.

To make things right for you and to help us understand your situation better and provide the best support possible,please send us your contact number or the reference number for the booking.