PG
Pierre G

1 reviews | Active since Dec 2015

22 Dec 2020, 12:49

Useless customer support

You guys are useless with your whatsapp line.

Sent a message 10h40, got an auto reply saying you will respond. It is now 12h50 and nothing yet.

Useless

0
Replies (1)
LG Electronics
LG Electronics's reply22 Dec 2020, 13:21
Official
Good day,

My name is Reuben from LG Customer Care,

I do apologize for the bad experience that you have had to endure.

I have lodged a formal complaint on the system and your reference number is as follow: VCU***

An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.

Warmest Regards
LG Customer Care