1 reviews | Active since Dec 2016
UNSATISFIED WITH TV
<p>I had a 60 inh lg tv and went faulty after 14 months but was under warranty.After almost 3 months lg decided to replace the set as no spares but I have to take one size down as they got no more 60inh and I also loose the 3 months of warrenty and only leave my with 6 months remaining on warranty like they dont trust there own product.Within first two weeks of receiving replacement me and wife decided that picture colours are not same quality as our previous set and rapt it back into box and into storeroom we now useing our 4 year old sony set as the colours are better than the new lg set.We bought a couple of lg products recently but after this I will think twice</p>
Thank you for your Correspondence . I must apologise for the inconvenience caused. An Employee from LG will contact you shortly.
Kind Regards.
LG Customer Care
Best regards,
Thank you for your Correspondence . I must apologise for the inconvenience caused. An Employee from LG will contact you shortly.
Kind Regards.
LG Customer Care
Best regards,
AFTER I PLACED MY LETTER WITH HELLOPETER I HAD A EMAIL FROM LG TO GET MY CONTACT DETAILS THAT WAS A MONTH AGO AND UP TO DATE NO FEEDBACK FROM THEM SO I ASSUME THIS IS HOW MUCH THEY VALUE CUSTOMERS AFTER A SALE WAS DONE
AFTER I PLACED MY LETTER WITH HELLOPETER I HAD A EMAIL FROM LG TO GET MY CONTACT DETAILS THAT WAS A MONTH AGO AND UP TO DATE NO FEEDBACK FROM THEM SO I ASSUME THIS IS HOW MUCH THEY VALUE CUSTOMERS AFTER A SALE WAS DONE
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,