Unreliable service and poor follow through

Unreliable service and poor follow-through. 1 month and still no technician to fix my fridge. I am extremely disappointed with the level of service received from LG technician David. While communication initially sounded reassuring, there were repeated delays, long periods of no feedback, and multiple instances where commitments were made but not honoured. I had to follow up constantly, arrangements were changed at the last minute, and clear timelines were not respected. The lack of reliability and poor alignment between what was promised and what was delivered caused unnecessary stress and inconvenience. This level of service is unacceptable and not what I expect from a professional repair service.