1 reviews | Active since Jun 2015
Understanding warranty
I have a LG 42 inch led 3D tv since August 2011, two weeks ago the tv stopped functioning, an LG repair agent came across twice , it was later diagnosed as the circuit board has to be replaced.<br> As this product carry a 2 year warranty , I am liable for the cost of R2300.00 .Today its R2300 who to say that in the coming months the tv breaks down with another fault that will cost even more. I urge othes who are intending buying a new tv to please consider other cheaper brands who offer a 5 year guarantee . the other manufacturers are really confident of their products as opposed to LG . My advice to others is dont be fooled by adverts but think carefully re guarantee .I will definately not buy any LG product in future and will relay my predicament to family and friends
Good Evening,
Responding to customers needs is LGE's first priority and we appreciate it when customers take the trouble to let us know there needs or concerns.
An agent from the Help desk will be in contact with you on Monday during biz hours to further assist with your concern relating to the conditions of the Warranty on your TV
Kind Regards
LG Service
Best regards,
Good Evening,
Responding to customers needs is LGE's first priority and we appreciate it when customers take the trouble to let us know there needs or concerns.
An agent from the Help desk will be in contact with you on Monday during biz hours to further assist with your concern relating to the conditions of the Warranty on your TV
Kind Regards
LG Service
Best regards,
