HP
Henry P

1 reviews | Active since Oct 2014

27 Jun 2020, 02:12

Tv Wifi connection keeps dropping

Purchased a brand new UHD smart tv, wifi connection to router is terrible. Tv is useless without a proper connection. Even if the tv is standing next to the router there is no connection.

0
Replies (2)
LG Electronics
LG Electronics's reply29 Jun 2020, 21:08
Official
Good Evening,

My name is Reuben from Customer Service.

I would like to ensure that LG consultants assist you with troubleshooting before a technician is sent out so as to localize the issue.

Please send me an email with the following details:

Model Number:

Serial Number:

Exact Date of Purchase:

Mobile Number:

Surname:

Physical Address:

My email is as follows: ***

I will resolve your issue.

Warmest Regards
LG Customer Care
HP
Henry P's update29 Jun 2020, 21:46
Reviewer Update
No email provided.