BA
Brian A

1 reviews | Active since Dec 2011

26 Jan 2016, 13:57

TV repair scheduled to take as long as 2 months

My TV had a lightning surge and LG advised me to have is assessed at their service provider Executronix.which I did on the 12/01 .the assessment took 6 working days After numerous calls I paid a 50% deposit to be told that parts could take up to six weeks..? My complaint is that ...this is not the type of after sales service that would make me ever recommend or EVER buy this brand again .....Not good enough..my job no is 14130

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Replies (1)
LG Electronics
LG Electronics's reply26 Jan 2016, 14:31
Official
Hello Brian Abrahams,

Thank you for your correspondence. I must apologize for the inconvenience caused. An employee will phone you shortly.
Kind Regards,
LG Customer care.