ZM
Zimisele M

1 reviews | Active since Apr 2014

23 Nov 2020, 15:17

Terrible Service

I bought a Smart LG TV from Makro on Thursday 19.11.2020. Since then I have been struggling to watch the tv as it always cut me out while watching through the DSTV now app. I have been trying to get this sorted but now one is helping. They chat number is not helping as I have been giving information to their consultant Nabeela. I have been chatting with this consultant since this morning but still no direction. Took serial number and sent but she keeps on requesting it even though I sent more than 5 pictures already. This is very stressing...LG South Africa is just a mission to get help from.

0
Replies (1)
LG Electronics
LG Electronics's reply24 Nov 2020, 08:44
Official
Good day,

My name is Reuben from LG Customer Care.

My apologies for the inconvenience caused.

Please may you provide me with your Model number and serial number so that I may assist you further.