1 reviews | Active since May 2018
Terrible Dishwasher services repairs/dishonest.
This was the worst service I ever received!!!! I googled LG repairs and their number came up!! LG will b so ashamed to be linked to this company!!!! The gentleman Chris (technician) called and made an appointment for which he was 2hrs late the first day!!! And then told me I had to pay him a deposit for the parts and he will return the next morning to fix my dishwasher! He then called me when he was supposed to b here (10am) and said he guarantee he will b here at 12!! This already changed my whole days plans. He then only got here at 13h08!!!! This is ridiculous!!! Best of it all is I have NO PROOF they used new parts and my husband marked our one pipe which he swore he changed but actually our pipe was still on!!!! And it’s now 3hr and 40min and they still busy on my machine!!! Clearly shows they have no idea what they doing!!!! I’m so mad....think LG also needs to make sure us loyal LG customers have reliable technicians available for us to use and who we can TRUST!!!
Thank you for your correspondence. I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Service Team.
Thank you for your correspondence. I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Service Team.
Good Morning Michelle.
As per our telephone conversation you confirmed you googled LG Repairs and Appliance Services came up on tel no *** and the technician Chris contact no is *** who is not contracted to LG. Please advise when Hello Peter will be adjusted accordingly to clear LG's Technician who is also Chris .
Kind Regards.
LG Customer Care.
Good Morning Michelle.
As per our telephone conversation you confirmed you googled LG Repairs and Appliance Services came up on tel no *** and the technician Chris contact no is *** who is not contracted to LG. Please advise when Hello Peter will be adjusted accordingly to clear LG's Technician who is also Chris .
Kind Regards.
LG Customer Care.
Good Morning Michelle.
Thanks for the update on Hello Peter we really appreciate it. As i have mentioned in the future if you encounter any problems please contact our toll free no 0*** and we will link you up with LG"s accredited technicians. And LG's official website is www.lg.com/za
Kind Regards.
LG Customer Care.
Good Morning Michelle.
Thanks for the update on Hello Peter we really appreciate it. As i have mentioned in the future if you encounter any problems please contact our toll free no 0*** and we will link you up with LG"s accredited technicians. And LG's official website is www.lg.com/za
Kind Regards.
LG Customer Care.
