JC
Jose C
1 reviews | Active since Jun 2024
14 Jun 2024, 02:07
Stupid and horrible customer service
the worse electronic company in USA, I bought a Smart Tv un jun 4 2024, the Tv arrived a week later ! but When I opened tv cointain mtheany pixels dead and red lines in the screen, I called them, and I reported this issue, the support closed the call 15 times, and the chat same thing!
one of the refuse to open a replacemente so I decided to return it!
they created a ticket to return it ! Im still waiting for the pick up and my surprise they close the return ticket ! with no reason,, the TV still in my living room in the box waiting for the stupid pick up! avoid to buy LG products .. the worser customer services into the USA
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LG Electronics's replyOfficial
28 Jun 2024, 13:42 Apologies for the delay in response.Thank you for sharing your information with us. I've promptly forwarded it to the appropriate department in USA. Please expect a call from the team soon. We appreciate your patience and understanding.
LG Electronics's reply28 Jun 2024, 13:42
Official
Apologies for the delay in response.Thank you for sharing your information with us. I've promptly forwarded it to the appropriate department in USA. Please expect a call from the team soon. We appreciate your patience and understanding.