Still no feedback

Item: LG Electronics
Rating: 1
Author: Waden S

Good day,

I posted a complain on the 28.03.18 about my device that I purchased from Vodacom Northgate 4 months ago.

It's been two weeks and I haven't received any feedback from LG or Vodacom. A guy called Goodman and Vellie called me to tell me to back my device to the nearest vodacom shop but the phone is still at the vodashop. I don't know who's fooling who here.

Monday will be exactly a month without this phone. I am disappointed at the service of LG and the low quality phones they produce.

I will be writing to hello Peter everyday until the matter is resolved

Helpful (0)

Replies (3)

LG Electronics's replyOfficial

10 Apr 2018, 12:15

Hi Waden.

Please see below correspondence from Goodman.

Hi Velly,

Unit was booked in with the Vodashop.

Device is now is in-transit to Vodacom Repairs for 2nd assessment.

I thank you.

Regards,

Thato

Best regards,

LG Electronics's reply10 Apr 2018, 12:15

Official

Hi Waden.

Please see below correspondence from Goodman.

Hi Velly,

Unit was booked in with the Vodashop.

Device is now is in-transit to Vodacom Repairs for 2nd assessment.

I thank you.

Regards,

Thato

Best regards,

Waden S's updateReviewer Update

13 Apr 2018, 20:45

How far is it now? Cause I still don't have a phone 5 weeks later

Waden S's update13 Apr 2018, 20:45

Reviewer Update

How far is it now? Cause I still don't have a phone 5 weeks later

LG Electronics's replyOfficial

16 Apr 2018, 15:52

After our telephone conversation . Please note The phone is on its way to ARC. Will give you feedback once we receive it.

Kind Regards.

Customer Care.

Best regards,

LG Electronics's reply16 Apr 2018, 15:52

Official

After our telephone conversation . Please note The phone is on its way to ARC. Will give you feedback once we receive it.

Kind Regards.

Customer Care.

Best regards,