RP
Rishan P

1 reviews | Active since Jan 2015

29 Jun 2022, 20:56

Stay away from LG microwaves!

Had the displeasure of experiencing rust issues on my 16 month old LG microwave. In the unit, rust build up started on the base plate. The response was that rust was not covered. It's disappointing as Samsung units offered 10years rust on their products. We chose an inferior product. Don't make the same mistake, stay away from LG

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Replies (1)
LG Electronics
LG Electronics's reply30 Jun 2022, 09:44
Official
 Good day, my name is Olivia from LG Customer Care, thank you for your message.

Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department.
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.

Warmest Regards
LG Customer Care