Shocking Customer Service

<p><span style="font-size: 18. ********** 436279px;">I own a LG smart TV which is 6 months old. After the tv automatically did a firmware update the tv is no longer working. I phoned the LG customer service department last week. The service department informed me that they would send a technicia within 72 hours. By friday i had no response so I called them again. They advised that a technician was booked for monday reference number RNU ********** 01178</span></p> <p><span style="font-size: 18. ********** 436279px;">They could or would not give me an indication or time slot of when the booked technician would be at my house. I had to put in a days leave to wait for a technician that never showed up nor had the decensy to phone. If I could I would return this LG "not so smart" tv and purchase another brand. I will however never again buy any LG product and will advise friends and family to do the same.</span></p>