Service/ parts agents below average

LG has very poor parts partners 1. I contacted LG and got placed in contact with my nearest service agent, Harold Sound and Vision I contact him and he was rude and condesending. I gave my model number details etc and his response was that I need to call him. When calling him he did know me and was short. Afrer getting me a quote I accepted and he just responded Pay first and I do NOT deliver parts. My husband decided to go there and pay cash, but he as not operating from the address provided by LG. We complained and LG said, oh we known him he is legit, but let,'s give you another agent 2. Xecutoronics. I contacted them an spoke to Mpumi, who said I mist send an email. 3 emails later he has not responded. 3. Now i am trying the LG email, but do not have hope

LG, review you preferred service agents, the are costing you money and giving you avery bad reputation