SERVICE IS SO DISGUSTING

I'm having a problem with my LG inverter Linear Compressor double door refrigerator which I bought 2& half years ago from Makro. It stopped working. I phoned LG they sent me a quote needed for the call out and assessment and the part (ELEMENT) needed to be replaced. I paid everything. They send the technician to replace the element, It never lasted within 3 days same problem and the digital adjustment information reflects an error as well. Which means there is a software problem as well.<br> <br> <br> I called them the same technician came to replace the same part it never worked. The technician told me that the problem cannot be resolved due to load shedding . I just need to defrost the fridge manually.<br> <br> He came for the 3rd time saying the problem is the Element again and now they send me a message saying that I must pay R500 so that they can complete the repairs. I have paid them before R1000 and I don't understand why I have to pay because the element they replaced never worked. I'm still sitting with the same problem. <br> <br> How many people in SA having the same kind of refrigerator experiencing the same problem due to load shedding? I am so upset and DISGUSTED WITH THEIR SERVICE<br>