RV
Renaldo V

1 reviews | Active since Dec 2009

21 Sept 2015, 15:38

Service and Product sucks

So I upgraded from my 51\ Samsung plasma to a 55"LED (Model: 55LB652T) and after installing connecting to Plex on my LG TV it was extremly slow loading the poster pictures. I phoned customer care and they only have 1 technical person and he wasn't even available. I spoke to someone else who never even heard about Plex (One of the biggest media streaming services) and he took down my details. Such a large corporation and service like this"

0
Replies (1)
LG Electronics
LG Electronics's reply21 Sept 2015, 15:48
Official
Hello TheDriver,

We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. We have escalated the matter and feedback will be provided to you soon.

Kind Regards,
LG Service.