SD
Shangita D

1 reviews | Active since Feb 2022

06 Sept 2025, 21:33

Regarding lg inverter microwave

Perfect, thanks for sharing all the details, Charmaine ๐Ÿ™. I can turn this into a strong, clear blog post that reads like a consumer review/complaint, with a mix of personal experience and a warning to others. Hereโ€™s a polished draft you could use:

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My Disappointing Experience with an LG Microwave

Three years ago, my son bought me an LG microwave. Since he wanted to make sure it lasted, he also took an extended two-year warranty. I thought I was safe investing in a trusted brand with extra protection โ€” but sadly, I was wrong.

Rust Problems and Heating Failure

Not long ago, I noticed bubbles forming inside the microwave, which eventually turned into rust. Then, about two weeks ago, the microwave completely stopped heating. I contacted LG through their WhatsApp support line, and they told me to take the microwave back to the Game store where it was purchased.

The store supposedly repaired it, saying the issue was with the inverter. But after just one day of use, the microwave stopped heating again.

To make matters worse, the rust problem was ignored. I was told it was my responsibility to leave the microwave door open after each use for long periods โ€” otherwise, rust may develop. Honestly, what an inconvenience! Why does a microwave have vents if weโ€™re still expected to keep the door open for cooling?

Poor Customer Service and Questionable Repairs

This whole experience has left me wondering:

Are second-hand parts being used in these repairs?

Why does a product under warranty not get fully repaired?

Why does LG shift the blame to customers instead of fixing a clear design flaw?

Final Thoughts

I am fed up and very dissatisfied with this product. What I thought was going to be a reliable brand has turned into nothing but frustration.

๐Ÿ‘‰ My advice: Do NOT buy this microwave. Itโ€™s not worth the money, the stress, or the endless back-and-forth with unhelpful customer service.

Sincerely, Charmaine Deoduth โ€“ A very unhappy LG customer

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Replies (2)
LG Electronics
LG Electronics's reply16 Sept 2025, 16:24
Official
 Hello and a warm welcome to LG Customer Care. My name is Olivia Radebe, and I'm here to assist you. Thank you for reaching out to us. We deeply regret any dissatisfaction you may have experienced and want to make things right for you. To help us understand your situation better and provide the best support possible, could you please share the pictures and invoice via LG whatsapp. Your input will guide us in identifying the problem and resolving it effectively.
SD
Shangita D's update23 Sept 2025, 15:37
Reviewer Update
Hi, I previously posted about the LG solo inverter 42l microwave.
Its been repaired twice within less than a month so far because of the extended warranty.
But the rust inside the microwave cannot be repaired by lg at all. They have verbally offered me a buyback. Apparently so I can buy another microwave and a quote as to an amount I need to apparently also pay towards a new microwave. Now this I am already not happy about. But waiting to hear from lg via email. Will update as soon as I get feedback.