BR
BARBARA R
1 reviews | Active since Jun 2013
10 Feb 2015, 16:10
REFUSE TO SERVICE CLIENT WITHOUT PRE PAYMENT
REGISTERED A FAULTY WASHING MACHINE TO GAME STORES IN KENILWORTH ON FRIDAY 30.01.2015 AS APPLIANCE WAS BOUGHT THROUGH THEM WITH A TWO YEAR GUARANTEE AND A 10 YEAR WARRANTY FROM LG.ON THE MOTOR.<br> TO DATE LG WILL NOT COME AND LOOK AT THE MACHINE WITHOUT AN AMOUNT OF R450.00 BEING PAID INTO THEIR BANK ACCOUNT. TO DATE I HAVE NOT HAD A PHONE CALL FROM THEM AND THE EMAIL WAS SENT TO GAME TO PASS ON TO ME.<br> THIS IS UNACCEPTABLY BAD SERVICE.
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Replies (1)LG Electronics's replyOfficial
11 Feb 2015, 09:56Hello barbierous,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG. Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG. Customer Care.
Best regards,
LG Electronics's reply11 Feb 2015, 09:56
Official
Hello barbierous,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG. Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG. Customer Care.
Best regards,
