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yudheer H

1 reviews | Active since Jul 2014

14 Nov 2022, 18:09

Really bad service support on LG TV

My TV has been malfunctioning. Call logged on the 27th March 2022. Technician came out and said he would need to come back with parts. To date my TV is still not fixed. I have contacted LG several times. Really bad service. I'm looking to buy another TV... I guess it's time to go back to Samsung!

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Replies (1)
LG Electronics
LG Electronics's reply16 Nov 2022, 10:50
Official
  Thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shortly in order to give you feedback as well as advise you regarding the way forward.

Warmest Regards
LG Customer Care