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Moe M

1 reviews | Active since Nov 2011

24 Mar 2015, 12:34

Reactive...customer to follow-up on complaint!

OK, so its been 3 weeks since I first logged a complaint...what has LG done proactively to resolve that issue? Absolutely nothing other than just acknowledging that they have seen my complaint on HelloPeter...worse than keeping quiet from first contact...

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Replies (1)
LG Electronics
LG Electronics's reply24 Mar 2015, 12:43
Official
Hello moe12345,

Thank you very much for bringing your query regarding the complaint to our attention. responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.


Kind Regards.

LG Service Team.