AH
Adele H

1 reviews | Active since Jun 2016

30 Jan 2019, 14:20

Rather buy Samsung than LG

So LG loaded the DSTV App on my tv. But I've had to get 30 codes to enter and still the DSTV app does not work. According to DSTV it is not from their side but the LG TV. So by the way...I can't even watch Showmax anymore because after resetting and what have you, the app still does not work. One of these days this tv will be a decoration. Bought the TV a year ago.

0
Replies (3)
LG Electronics
LG Electronics's reply30 Jan 2019, 15:01
Official
Good day Adele.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.LG Customer Care.


AH
Adele H's update05 Feb 2019, 12:49
Reviewer Update
Absolutely awesome service received on this complaint! I would like to change my rating but have no idea how to :-)
LG Electronics
LG Electronics's reply05 Feb 2019, 15:19
Official
Good day Adele.

It is indeed pleasing to receive complimentary remarks about our service.I wish to take this opportunity to thank you for the time and effort to bring this to our attention. 

Kind Regards.LG Customer Care.