BJ
Bronwyn J

1 reviews | Active since Jan 2019

11 Jan 2019, 19:43

Product failure and no assistance

We have had the absolute worst service from LG! We experienced a product failure with a TV and have been trying since last year to get assistance. All we get are promises from call center staff and no call backs from management. Not at all what you'd expect from an international brand...

0
Replies (1)
LG Electronics
LG Electronics's reply14 Jan 2019, 08:09
Official
Good day Bronwyn.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.LG Customer Care.