Poor support from LG

I bought an LG smar****ch (W7) in 2019. Now the battery needs to be replaced and it is not available anywhere, online or at LG repair centres. I contacted LG SA directly and told them that I cannot accept that I have to throw away a R6000 watch because it needs a battery. I was promised by Quiet that he had ordered one from LG Korea and it would take around 2 months to get here. After patiently waiting for the 2 months for the battery to arrive, I simply received a mail saying the battery was discontinued. There are many other LG products from cellphones to media players where I have experienced the same lack of support, once they have your money... NOTHING.