1 reviews | Active since Dec 2016
Poor Service LG
The washing machine I have was a very expensive machine and it is hard earned money that I spent on LG product. (R8000.00 )The reason I bought it is because on the machine is a sticker advertising 10 year warranty, not even two years and it is broken, With a few whatsapp messages to LG explaining the problem and got a Ref number some body will contact me in 48 hours after 72 hours I contact them again what going on ,sorry the problem was on there side and given a new ref number till today nobody has contacted me first log was 25 July and now we are on 4 August and still a broken washing maschine I believe customers get fooled with the 10 years warranty sticker Will never buy LG product again, should have stick with Samsung Poor product and service
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows:
VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows:
VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care