Poor service

We bought an LG Fridge from House and Home in November 2023 the Fridge was R15000 the fridge has stopped working we then got in touch with House and Home and they told us that our 2 year guarantee is over and they will contact LG electronics to assist now LG os saying that they can only fix the Fridge next year we are suppose to be with out a Fridge in December we cant even buy meat because of this poor customer service from both service providers