1 reviews | Active since Feb 2014
Poor customer service
<p>I previously reported my LG G4 phone's problem, like all the other users who are expierencing problems.</p> <p>I understand it is a software problem and that it has to be fixed.</p> <p> </p> <p>BUT I still want to know how LG is going to recompensate their customers. Because I am paying for a brand which I can not use.</p> <p> </p> <p>After I asked this question the first time, it was ignored and a "copy-and-paste" answer was given to me. My name isn't even Hendri****!</p>
Hi i do apologise for the name it was in error. Your complaint is escalated to Amos he will be in contact with you
shortly.
Kind Regards.
LG Customer Care.
Best regards,
Hi i do apologise for the name it was in error. Your complaint is escalated to Amos he will be in contact with you
shortly.
Kind Regards.
LG Customer Care.
Best regards,
Dear Bianca
Kindly send us the Job number of your phone and we will follow up with your repair centre.
Regards
Amos Mamabolo
Best regards,
Dear Bianca
Kindly send us the Job number of your phone and we will follow up with your repair centre.
Regards
Amos Mamabolo
Best regards,
The seq no is: **********
I have been waiting for a response on the follow up.
This can't go on like this. Then LG should issue some loan devices or something.
The seq no is: **********
I have been waiting for a response on the follow up.
This can't go on like this. Then LG should issue some loan devices or something.
Hi Bianca.
Hi i do apologise for the name it was in error. Your complaint is escalated to Amos he will be in contact with you
shortly.
Kind Regards.
LG Customer Care.
Best regards,
Hi Bianca.
Hi i do apologise for the name it was in error. Your complaint is escalated to Amos he will be in contact with you
shortly.
Kind Regards.
LG Customer Care.
Best regards,
I have been waiting for a response on the follow up.
This can't go on like this. Then LG should issue some loan devices or something.
I have been waiting for a response on the follow up.
This can't go on like this. Then LG should issue some loan devices or something.
Hi Bianca.
As per Amos he says he did liaise by email regarding your complaint. Kind Regards.
LG Customer Care.
Best regards,
Hi Bianca.
As per Amos he says he did liaise by email regarding your complaint. Kind Regards.
LG Customer Care.
Best regards,
Amos told me yesterday that he will follow up and I am still waiting on that reply.
Furthermore I still don't have an answer on how LG is going to recompensate me for my losses during the time I am left without my mobile device.
Amos told me yesterday that he will follow up and I am still waiting on that reply.
Furthermore I still don't have an answer on how LG is going to recompensate me for my losses during the time I am left without my mobile device.