HC
Hennie C
1 reviews | Active since Dec 2011
24 Apr 2015, 10:31
POOR CUSTOMER RELATIONS
I have complained about my L70 (MTN contract) for about 4 weeks now. Amos contacted me and promised action. - NOTHING -. Ayanda then contacted me after I made a complaint about lack of assistance and lo and behold still NOTHING. Do they simply call you the first time to keep their employer happy? To say they made some effort? As I explained to Ayanda, no-one in their service department knows the product as nobody could help me so far.<br> <br> Could someone in LG who is really interested kindly contact me?<br> <br> <br> <br>
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LG Electronics's replyOfficial
24 Apr 2015, 10:41Hello Hendon,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Best regards,
LG Electronics's reply24 Apr 2015, 10:41
Official
Hello Hendon,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Best regards,