TG
Tommy G
1 reviews | Active since Dec 2013
30 Aug 2023, 12:47
Poor and suspicious service.
Extremely dissatisfied with service. Reported a problem service guys came and said it was the pump. Replaced and paid for. Problem persisted, service guts said it was the inlet Pipe. Replaced and paid for. Problem persisted. No invoice or receipt received as proof of payment. Extremely disappointed.
Helpful (0)
Replies (2)0
Replies (2)
LG Electronics's replyOfficial
31 Aug 2023, 15:09Good day
Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.
A complaint has been lodged on the system and the ticket number is VCU***.
We will be in contact shortly.
Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.
A complaint has been lodged on the system and the ticket number is VCU***.
We will be in contact shortly.
Best regards,
LG Electronics's reply31 Aug 2023, 15:09
Official
Good day
Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.
A complaint has been lodged on the system and the ticket number is VCU***.
We will be in contact shortly.
Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.
A complaint has been lodged on the system and the ticket number is VCU***.
We will be in contact shortly.
Best regards,
TG
Tommy G's updateReviewer Update
10 Sept 2023, 15:36Finally did get the the invoice mentioned. And the technician did come out and rechecked the fault fond it was a small water leak so problem was resolved. But still spen R2000 on a incorrectly diagnosed problem. So case closed.
TG
Tommy G's update10 Sept 2023, 15:36
Reviewer Update
Finally did get the the invoice mentioned. And the technician did come out and rechecked the fault fond it was a small water leak so problem was resolved. But still spen R2000 on a incorrectly diagnosed problem. So case closed.