Poor after sale support

Hi LG,<br> <br> Had I known that you can also provide this ****py after sales support I would have gone to buy a washing machine from your competition Samsung who is apparently giving their customers and excellent service.<br> <br> I logged a call with your call centre ***on Sunday 8th February 2015 and was tod they will despatch a technician in two day, latest being Tuesday. The technician called me on Tuesday I couldnt answer my cellphones because I was in a meeting, he left a message and I called back after about 10 minutes. He wasn't answering his phone, I. called the Call Centre again to form them that I'm struggling to get hold of the technician. A call centre agent also tried the technician's phone without success and promised me that he will leave a message for him. To cut the long story short, today is Friday and I am still waiting for the so called LG technician. This is POOR after sale support. But I can see that a lot of your customers a are also complaining so that means it's service excellence is something that LG doesn't practice. I will tell my colleagues, friends and family about my experience with LG so that they make better decision in future .