DG
Dayalan G

1 reviews | Active since Feb 2021

15 Aug 2021, 15:24

PATHETIC SERVICE FROM LG AND HOUSE AND HOME

PURCHASED LG 7KG FRONT LOADER FROM HOUSE AND HOME ONLINE. COMPLAINED TO DEALER ABOUT THE DRUM SIZE.. LG(AMOS) CALLED ME 10/8 ONCE AND PROMISED TO CALL THE FOLLOWING DAY 11/8. TO DATE HAVENT HEARD FROM STORE OR LG ABOUT THIS ISSUE. PATHETIC SERVICE.

0
Replies (1)
LG Electronics
LG Electronics's reply17 Aug 2021, 13:15
Official
Good day, my name is Reuben from LG Customer Care, thank you for your message.

Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.

Your query has been escalated to the complaints department and your complaints reference number is as follows: 
VCU***


An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.

Warmest Regards
LG Customer Care