JP
Jurgen P

1 reviews | Active since Feb 2020

26 Feb 2020, 06:21

PATHETIC

I do not know what to do anymore, who to contact, who to speak to, who to ask for assistance!!!!!!

I have had absolutely NO response from anyone on varies platforms of correspondence. I am being ignored completely on e-mail, the phone number gets put on hold for hours to eventually get through and be told I must liaise via e-mail WHICH NO ONE FROM LG RESPONDS TOO!!!!!!!!!! I have now extended to hellopeter platform on 19/02/2020 to try get SOMEONE from LG to respond and assist me and all I have received is

“ Good day Jurgen.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly.

Kind Regards. LG Customer Care.“

Nothing and no action or assistance from LG!! I have an LG appliance that I paid ALOT of money for that has broken in the period of warranty, and I am completely dead ended trying to get assistance from LG, this has been on going since Nov 2019!!!

That is pathetic, absolutely pathetic service, actually lack thereof!!!!!

Can someone please do their job and get back to me and have this resolved!!!!

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