EE
Eugene E

1 reviews | Active since Mar 2009

03 Jun 2020, 11:39

Passing the Buck to Makro

I sent LG and e-mail to double check the specs of a microwave. They told me to contact Makro! Instead of imbibing the contents of my e-mail to them, they saw the word Makro, where I had bought the microwave, and told me to go back to them. It is not Makro's fault if the microwave manual is incorrect and Makro cannot confirm or deny whether the manufacturer has made an error on their side with some of the specs. LG "customer service", do your job and do not pass the buck to Makro!

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Replies (1)
LG Electronics
LG Electronics's reply03 Jun 2020, 14:13
Official
Good day Eugene.

Thank you for your query.

An LG representative will call you shortly once they have confirmed certain information from the Sales Department.

Our sincere apologies.

Warmest Regards,
LG Customer Care