VM
Veronica M
1 reviews | Active since May 2012
18 Jul 2022, 11:05
Obsolete spares
The light in my LG Fridge has fused. Turns out that it is impossible to replace as it is a complicated led fitting that is not available anywhere. Spares outlets say this type of light has been discontinued. Contacting LG has proved impossible. Surely a simple globe light would have been sufficient, instead of the current situation where I now have to live without a fridge light. Terrible design!
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LG Electronics's replyOfficial
18 Jul 2022, 11:44Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Best regards,
LG Electronics's reply18 Jul 2022, 11:44
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Best regards,